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How we are responding to COVID-19


Community Aged Northern Collaborative Project

Northern Collaborative Project (NCP)

The NCP is one of the state-wide Commonwealth Home Support Program (CHSP) Collaborative Projects Program funded for sector support and development in South Australia. The NCP works with stakeholders across the Port Adelaide Enfield (central), Tea Tree Gully, Salisbury and Playford local government regions.

Aims of the Northern Collaborative Project (NCP)

The NCP aims to build the capacity of the community aged care sector to enhance outcomes for older people and their carers through:

  • Developing and sustaining regional networks and partnerships
  • Facilitating the identification of regional issues and resources
  • Developing collaborative responses to address regional issues
  • Ensuring the participation and engagement of older people in regional discussions and initiatives.
  • Supporting the community aged care sector to implement the Commonwealth Home Support Program and other aged care reforms and to provide feedback to and from the Commonwealth and State Departments.
  • Supporting Commonwealth Home Support Program providers and community members, including special needs groups by delivering professional development opportunities.

The work of the NCP is inclusive of all regional stakeholders, with the project's key activities and initiatives being driven by stakeholder input. The NCP is managed through an Executive Steering Group and provides for broad engagement through bi-monthly Northern Collaborative Network Forums and a range of Work Group meetings.

Download the NCP Terms of Reference

Resource manual

Produced by the Northern Seniors Community Ambassadors, this resource is a practical guide with information on the most efficient and safest way to undertake everyday tasks by seniors.

For further information please contact Susantha Athurugiri, Project Coordinator - NCP on 0423 780 403 or email

Network information

In response to sector support and development for community aged care providers and other regional stakeholders, the following NCP meetings are in place:

  • Commonwealth Home Support Program Providers Network (Bi-monthly)
  • Northern Collaborative Project Executive (Bi-monthly)
  • Community Ambassadors Work Group (Monthly)

NCP (CHSP/Home Care Package (HCP)) network meetings for 2022

The NCP Network meeting is an open meeting for all regional stakeholders including consumers/carers, regional service providers, Aged Care Assessment Team representatives, Regional Assessment Service Providers, government agencies and other interested stakeholders to share and disseminate information, highlight best practice, build strong relationships and regional networks and discuss regional issues/challenges including innovations and new initiatives.

All NCP Networks meetings are scheduled from 9.30am to 11am as follows:

  • Wednesday 9 February 2022
  • Wednesday 6 April 2022
  • Wednesday 8 June 2022

For Agendas, Minutes, to be included on the network list or for further information, please contact Susantha Athurugiri, Project Coordinator - NCP on 0423 780 403 or email

Community Ambassadors Work Group

The NCP Community Ambassadors Work Group consist of community leaders who are very passionate to make a contribution to the South Australian Community Services Sector. The Work Group usually meed on a monthly basis from 1pm to 3pm as follows:

  • Friday 21 January 2022
  • Friday 4 March 2022
  • Friday 1 April 2022
  • Friday 6 May 2022
  • Friday 3 June 2022

The NCP Network is welcome to approach the NCP Community Ambassador Work Group for community based projects that are directly aimed at supporting the development of the home support service system and enable CHSP service providers to operate efficiently.

For further information please contact Susantha Athurugiri, Project Coordinator - NCP on 0423 780 403 or email

Provider workshops

The essentials of managing volunteers workshops

Engaging the right volunteers and supporting and managing a volunteer workforce is critical to the delivery of Commonwealth Home Support Programme (CHSP) services. The Volunteering Australia, reported volunteering rates have been declining over time (from 36% in 2010, to just 29% in 2019) and due to COVID-19 pandemic hit, two thirds of volunteers (66%) stopped volunteering altogether equating to an estimated loss of 12.2 million hours per week. Furthermore, volunteers aged over 65 were more likely to have stopped volunteering than any other age group.

This course was one of four interactive sessions designed by the Northern Collaborative Project and delivered by Northern Volunteering SA Inc. The sessions focus on the key aspects of attracting, recruiting, developing, retaining and managing volunteers:

  • Workshop 1: Overview of Essentials of Managing Volunteers
  • Date: Thursday 24 June 2021
  • Time: 9.30am to 12.30pm
  • Cost: FREE, fully subsidised by NCP aimed at supporting a volunteer workforce for aged care sector
  • Target Audience: Team Leaders, Coordinators and experienced Volunteer Managers
  • Delivery Method: Face to face workshop
  • Venue: Salisbury Community Hub, 34 Church Street, Salisbury, SA, 5108
  • Presenter: Northern Volunteering SA Inc

This interactive workshop will introduce you to volunteer management essentials including:

  • Information on the National Standards for Volunteer Management
  • Legal aspects of volunteer management
  • Key systems, processes and documents
  • COVID-19 experiences and learnings
  • Volunteer Manager roles and responsibilities
  • Volunteer Manager expectations
  • Innovation in volunteer programs
  • Benchmarking volunteer programs

You will learn practical strategies to:

✓ Improve and simplify your volunteer program

✓ Achieve the best outcomes for consumers, your organisation, staff and volunteers

For further information please contact Susantha Athurugiri, Project Coordinator - NCP on 0423 780 403 or email

Community workshops

Scam awareness forum and expo

The national scam statistics reported by the Scam Watch, Australians lost over $107 million in 2021. Scammers are becoming increasingly innovative and attempt to gain your personal information and lead to financial loss.

During September, the Northern Collaborative Project (NCP) hosted a scam awareness expo and forum where participants learnt some tips to protect themselves. The favorites included:

  • Installing antivirus software on all of your devices
  • Setting a strong password on all your devices and check they automatically lock
  • Talking with a trusted friend before sending money or meeting someone you don’t really know
  • Thinking hard about ‘special offers’; if they are ‘too good to be true’ it could be a scam
  • Installing a video doorbell linked to your mobile phone so you can see uninvited visitors
  • Regularly updating your privacy settings and blocking unwanted attention
  • Always consider the possibility that an approach may be a scam - this will help you carefully structure your conversation and put you in control of what personal information you give.

To learn more about scams, go to

We hope to organise another session in the future where the community can come learn and chat with experts, government and community organisations.

For further information please contact Susantha Athurugiri, Project Coordinator - NCP on 0423 780 403 or email

Thank you for hosting the SCAM Awareness Presentation and Expo at the Hub. These public awareness sessions are extremely important for our community, and I look forward to attending future ‘workshops’.