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City of Salisbury response to COVID-19 (coronavirus)

Released on 26 November 2020
COVID-19 General COS Web Hero.jpg

City of Salisbury is consistently monitoring the evolving threat of COVID-19 (coronavirus) in order to determine the most effective actions in line with advice from the State and Federal Governments and other key agencies.

The status of COVID-19 is rapidly changing and an internal team made up of representatives from across the organisation is in regular contact to ensure our responses are timely.

Council’s primary concern remains the health and welfare of all members of our community and our staff and the delivery of essential services.

We have put in place a number of measures to promote safety and reduce the potential for the spread of COVID-19.

We’ll continue to keep you updated on our social media platforms and website.


COVID-19 Updates and Resources


Services status update

Updated 8.20am, 26 November 2020

Libraries

Status: Open during regular operating hours

Details: Programs suspended for the remainder of the school term. A range of digital programs and services are now available so keep an eye on the Salisbury Library Service Facebook page for all program and events. For more information on a range of services including free movies and music, check out our Stay Connected and Online Resources on Council’s website.

Justice of the Peace

Status:  Our Justice of the Peace service has been temporarily reduced whilst we transition back to ‘COVID-normal’.

Details: Please contact your local centre prior to your arrival to ensure that the service is available.

Community centres

  • Salisbury Community Hub
    Status: Open for business
  • Para Hills Community Hub
    Status: Open during regular operating hours
    Details: Please contact the Para Hill Community Hub on 8406 8560 regarding any questions
  • The Mawson Centre
    Status: Open during regular operating hours
    Details: Please contact The Mawson Centre on 8302 5449 regarding any questions
  • Twelve25 Youth Enterprise Centre
    Status: Open during regular operating hours
    Details: Please contact Twelve25 on 8406 8555 regarding any questions
  • Community Centres (excluding Para Hills Community Hub, The Mawson Centre and Twelve25)
    Status: Opening from Wednesday, 25 November, however may have reduced operating hours as staff and volunteers return to work.
    Details: Please contact the centre prior to your arrival to confirm opening hours

Senior centres

  • Jack Young Centre
    Status: Open during regular business hours
    Details: Please contact Jack Young Centre on 8406 8525 regarding any questions about meals or programs.
  • Para Hills Senior Centre
    Status: Opening from Monday 30 November
    Details: Please contact 8406 8544 regarding any questions about programs.

Recreation

  • Salisbury Recreation Precinct
    Status: Open only for lap swimming from Monday to Saturday, 6.30am to 7.30am and 7.30am to 8.30am.
  • Playgrounds
    Status: Open for play! Please practice social distancing between your group and others. Please ensure you wash your hands following use and bring along hand sanitiser.

Other services

  • Waste services
    Status: Operating as usual

Update: 21 November 2020

When lockdown measures took effect on Thursday 19 November, City of Salisbury continued to work in the background to look after the wellbeing of our community.

We strived to continue essential services to seniors and vulnerable members of our community including access to pre-ordered or frozen meals through the Jack Young Centre, access to medications and shopping, medical transport to essential appointments and emergency maintenance and modifications.

The Home Assist service welcomed about 100 incoming and outgoing calls on Thursday 19 November.

As of yesterday morning, the Jack Young Centre had processed orders for 11 hot meals and 78 frozen meals and was working on restocking the freezer.

From Thursday, staff members also began calling community members who receive services to make sure they were informed about the latest State Government directives and advice, as well as to check on their welfare. 

On Thursday alone, about 165 calls were made starting with those who were considered particularly vulnerable community members.

A number of residents asked staff for some clarification about aspects of the ‘circuit breaker’ restrictions, some were happy to chat about their experiences including braving the queues at testing sites and supermarkets, while others were happy just to have a chat about how they were feeling.

Our Customer Service team also remained on deck among skeleton levels of Council staff, answering 136 calls on Thursday on matters such as COVID-19 restrictions, questions about library services and general business.

The field staff also remained available to answer call outs during this period.

We are looking forward to returning to our usual service levels as soon as it is safe to do so, and are continuing to work together to adapt to ensure business continuity during what has been an uncertain period for all.

Please contact City of Salisbury on 8406 8222 if you have any questions or concerns.   


City of Salisbury COVID-19 Safe Plans

Bagster Road Community Centre
Burton Community Centre
Ingle Farm Library
Jack Young Centre
Mawson Centre
Mawson Lakes Library
Morella Community Centre
Para Hills Community Hub
Para Hills Community Hub – Eric Goodall  Area
Para Hills Library
Para Hills Senior Centre
Paralowie Garden
Pine Lakes Centre
Pooraka Farm Community Centre
Pooraka Farm Community Centre – Memorial Hall
Salisbury Community Hub
Salisbury Community Hub Library
Salisbury East Neighbourhood Centre
Salisbury West Library
The Shed
Twelve25 Youth Enterprise Centre


Our previous updates

Read our previous updates here:

20 November 2020 - Update on Council services further to the State Government's directives today.
19 November 2020 - Support for seniors and vulnerable people.
18 November 2020 - Council-owned facilities closed during SA Government lockdown.
17 November 2020 - a number of programs and services have been temporarily closed/ cancelled.
16 November 2020_2 - Community programs cancellation and closure of level 1 at the Salisbury Community Hub.
16 November 2020_1 - COVID-19 Update
31 July 2020 - Reopening of the first level at the Salisbury Community Hub
21 July 2020 - Click and Collect and Library to Your Door services will now close
30 June 2020 - Easing restrictions at our libraries and community centres
5 June 2020 - Twenty person capacity at libraries and community centres
18 May 2020 - Community and Youth Centres to reopen
13 May 2020 - Libraries are back with some restrictions
12 May 2020 - Libraries to reopen
8 May 2020 - Plan for easing of COVID-19 restrictions
24 April 2020 - Care packages delivered to vulnerable community members
9 April 2020 - What you can and can't do over Easter
1 April 2020 - City of Salisbury to provide support for ratepayers
30 March 2020 - playgrounds, outdoor gyms and dog parks, closure - Chapel of the Holy Family Mausoleum, public gathering restrictions, mental health resources
27 March 2020 - St Kilda Adventure Playground closed, library services, waste collection.
26 March 2020 - advice for use of parks, playgrounds and outdoor gyms, dog parks, public use barbeques, Justice of the Peace service, Jim Dandy Cafe, volunteer enquirie, immunisation clinic, recreation centres
24 March 2020 – 5.20pm – Late fees for rates to be waived, assistance for sporting and community clubs, care packages
24 March 2020 – 12.10pm – online library services, disability and senior services, Paralowie Garden, Council’s NDIS programs
23 March 2020 - social distancing, changes to food businesses and indoor groups
20 March 2020 – cancellation of events and programs, library borrowing
19 March 2020 - events and programs, what are we doing to reduce the spread of the virus


Information

For the latest reliable information on COVID-19 please refer to one of the following sources:

SA Health
Australian Government Department of Health

 

Enquiries

We’re only a click or a call away!  If you need clarification on any of our services, or need to get in contact with us:

Call: 8406 8222

Email: city@salisbury.sa.gov.au

Chat online: access WeChat from the home page of our website – bottom right-hand corner

Online: keep checking back here as this is where we’ll load all updates

Social media:  follow us on Facebook and Twitter