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COVID-19 Rates Financial Hardship Policy

Released on 29 April 2020

COVID-19 Rates Financial Hardship Policy

City of Salisbury has adopted measures to provide both immediate relief and ongoing support to local businesses and residents in response to the COVID-19 pandemic. Council has endorsed a new COVID-19 Rates Financial Hardship Policy to assist residential ratepayers and businesses which pay up to $30,000 in annual rates who are experiencing hardship as a result of COVID-19. Under the policy, eligible ratepayers can defer rate payments to 1 December 2020.  

Please find the relevant documents via the below links:


COVID-19 Rates Financial Hardship Policy


COVID-19 Rates Financial Hardship Policy application form


COVID-19 Rates Financial Hardship Policy application form (PDF format for printing)


Important information:

Ratepayers whose application for JobSeeker or JobKeeper has been approved by the Federal Government are eligible for assistance under the COVID-19 Rates Financial Hardship Policy, however you must complete and submit an application to receive this assistance. If your application for JobKeeper or JobSeeker payment has not yet been approved by the Government, and you have confirmation of your application, we can put your rates account on a temporary hold (up to four weeks) while you await a response from the Government. Please contact us on 8406 8222 or city@salisbury.sa.gov.au to arrange this or discuss any other ways in which we may assist you during this difficult time.